When you step into our showroom for the first time, you will be pleasantly surprised by the open space and uncluttered environment. After a warm greeting by our staff, accompanied by a cup of Italian coffee, you can either spend your time browsing freely, or engage any of our staff to discuss your lighting needs.
We welcome you to spend as much time as you want, soaking up the relaxing atmosphere of the showroom on the sofa, or strolling around the showroom, before deciding which lighting fixtures are best for your home.
In our quest for the highest customer satisfaction, we have embarked on a service excellence program to serve you, our customers better. Our program has led us to be awarded with the Service Excellence (S-class) certification by Spring Singapore.
Free Design Service
Every one of our lighting consultants go through a comprehensive training course, and are thus fully equipped to advise you on your lighting needs.
If you bring a floor plan to our showroom, our consultants would be glad to advise you on the lighting needs of your entire home. Alternatively, our consultants can also visit your home for an in-depth assessment and discussion to come up a complete lighting plan.
House Call
LUMIERE offers on-site consultation and service. If you need any consultation on lighting fixtures for homes and offices, please contact our friendly in house consultants without any obligations. You do not have to own any lighting products from us, we are just a call away!
After Sales House Visit
As a customer of LUMIERE, you will enjoy this service for free. Our service personnel will contact you before visiting your home or office to check if the lights purchased need any servicing or maintenance.
Have a Peace of Mind
In Lumiere, we offer not just high quality European lighting fixtures. We also enhance your buying experience by providing total lighting solution in a hassle-free environment. In other words, peace of mind.
Even in the unlikely event that you encounter problems with the lighting fixtures, Lumiere has a dedicated customer service personnel to track and resolve your problems. We will also repair or exchange (depending on stock availability) any defective lighting fixture within 24 hours.
